Fraud Awareness

Important Customer Advisory

IRDAI Caution IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.

Prohibition of Rebates

SECTION 41 OF INSURANCE ACT, 1938, amended as per the Insurance Laws (Amendment) Act, 2015

No person shall allow or offer to allow either directly or indirectly as an inducement to any person to take out or renew or continue insurance in respect of any kind of risk relating to lives or property in India any rebate of the whole or part of the commission payable or any rebate of the premium shown on the policy nor shall any person taking out or renewing or continuing a policy accept any rebate except such rebate as may be allowed in accordance with the prospectus or tables of the Insurers.

Any person making default in complying with the provisions of this section shall be liable for a penalty which may extend to ten lakh rupees.

Prohibition on Unsolicited Calls

In compliance with TRAI's Do Not Disturb (DND) Registry and IRDAI guidelines, the Company shall not make unsolicited commercial communications to registered DND subscribers. If you receive any unsolicited communication purportedly from the Company, please report it to the Grievance Officer immediately.

Reporting Cyber Crimes

Helpline 155260 – National Helpline and reporting platform by Ministry of Home Affairs (MHA).

  • Helps in preventing financial loss.
  • Operated by concerned State Police.
  • Uses new-age technologies to take action against digital fraud in real-time.
  • Supports integrated response with Law Enforcement Agencies and Financial Intermediaries.
  • More information: cybercrime.gov.in

Digital Police Portal

digitalpolice.gov.in is a platform for citizens to file crime-related complaints online and seek antecedent verification of prospective employees, including domestic help, drivers, tenants or for any other purpose. Citizens can also seek certification of their own antecedents.